Successful inside sales reps have good habits, but it takes hard work to develop them. OPTIMA will help your team be more diligent in tracking call volume, documenting call details, looking for call trends, multitasking during calls, and making & taking a higher volume of calls. Best of all, they learn our 5O/5I Method.
Five O’s for Outgoing Calls
Five I’s for Incoming Calls
Inside sales is often overlooked as an area of improvement because companies haven’t identified a path for growth for their sales team. OPTIMA has worked with numerous organizations on not only improving their inside sales teams in the short run but giving them the confidence to aim for larger sales targets — that were previously thought to be out of reach — in the long term.
The objective of this telephone sales training course is to give your inside sales team all the tools and training needed to engage with customers better and close more deals efficiently.
We look at various aspects of telesales from cold calling courses and training to finding the right mindset for outgoing or incoming calls. With OPTIMA’s expert guidance, this telesales skills training course will dramatically improve your inside sales team’s confidence and total sales.
Business professionals in competitive sectors who spend answer general enquiries, qualify leads, and close deals