To overcome mind traps in regards to communicating effectively
To understand differences in personality so to adjust behavior accordingly
To learn active listening skills, assertive language techniques, and effective communication
Techniques to deal with difficult situations
Course Outline
Adopting the right mindset of an Effective Communicator
To be aware of Traps/Obstacles from being an effective Communicator
To understand humans’ innate filtering programs of Deletion, Distortion, and Generalization
To learn the empowering way to use our 5 senses: See, Hear, Feel, Smell, Taste
To win friends and influence others
To know how people think differently by the language they prefer and therefore be able to adapt the language to match with their preferences.
To understand and appreciate the differences in people
To learn how to utilize the differences in others
Learn the tools used in becoming an Effective Communicator
To know the traps of active listening and to avoid them
To learn about rephrasing techniques to help improve “active listening skill”
Develop teamwork with peers, colleagues, and subordinates: Matching & Mirroring using Communication methods – body language, tone of voice, & words; Pacing & Leading – Influencing others to a mutually beneficial outcome
To know the technique to prevent and resolve conflict with anyone to maintain trust and respect
Meta Model Advanced Communication Technique to remove assumptions and gain an accurate understanding of another person
To help to get to the root cause of the communication traps and gain clarity of the solution