Critical Thinking Training & Decision-Making Course

What's in it for you?

• Discover and practice a variety of efficient problem-solving and decision-making methods
• Discover and practice effective communication techniques to get the buy-in from your team

Course Outline

1. Problem-solving methods
   • How to turn any problem into solutions with the SCORE method (Situation, Causes, Objective, Resources, Effects)
     • Use the SCORE method for yourself with a SCORE sheet, including an action plan
     • Use the SCORE method with a group with a mind mapping software to combine analytical, synthetic, and systemic thinking
   • How to focus your energy on what is under your control with the 3 magic boxes based on stoicism principles
     • Filter each problem into 3 boxes: the complaint box, the acceptance box, and the action box
   • How to develop a three-dimensional thinking approach to analyze critical situations and find solutions with the 3D model:
     • Perceptual positions/Timeline/Logical levels
2. Principles for effective decision-making
   • Assess the impact of your decisions in advance and be ready to take action ? Analysis without paralysis
   • Communicate to get the buy-in from key stakeholders (management, peers, and employees)
   • Develop interpersonal intelligence to mitigate resistance and solve conflictual situations
     • Use the DESC method to select the appropriate solution mode based on the factual analysis of the situation
   • Ensure your decisions are enforced, measure the outcome of your decisions, and take corrective action when needed